b'Objectives: Develop and implement quantitative measures to ensure high-quality care Service Delivery that produces positive outcomes that support recovery, resilience, and self-Riverside will deliver evidence- determination.based and innovative servicesEnsure a person-centered approach to care by increasing satisfaction survey that promote recovery, resilience,completion rates across Riverside, using feedback from people served to and self-determination acrossenhance and strengthen programs.diverse communities. Identify underserved communities and populations with unmet behavioral healthcare and human services needs and formulate sustainable strategies to address those needs. Expand and enhance our delivery of services through a strategic and innovative use of technology.'