Mobile Crisis Intervention

If you or someone you know is experiencing a mental health crisis, contact our locally-based mobile crisis intervention team immediately.

We provide around-the-clock, 24/7 mental health and substance use evaluations to youth and adults in crisis. Instead of going to the emergency room, services can be provided via telehealth, at home, at school, or in another community setting.

people

This Service is for…


  • People of all ages
  • People in need of immediate help managing a mental health or substance use crisis
psychology

How to Access the Service


  • Call 800-294-4665 to access mobile crisis intervention services in Milford and surrounding communities 
  • Call 800-529-5077 to access mobile crisis intervention services in Norwood and surrounding communities 
  • Anyone can call the MCI team – you don’t have to be the person experiencing a crisis
payment

Insurance Info & Payment Options


  • The MCI team will respond regardless of the type of insurance or lack of coverage
  • After crisis intervention, the types of follow-up services provided or recommended may depend on insurance

Program Overview

Our team helps individuals avoid hospitalization or a lengthy hospital visit whenever possible. When you call our mobile crisis intervention number, we will

  • Evaluate the situation and make a plan for the person to be seen by one of our clinicians
  • Work with the person or family to develop a strategy that promotes long-term stability.
  • Connect the person or family with a strong support network, and create a comprehensive plan for stabilization and sustained recovery.

Who Can Call Mobile Crisis Intervention?

Anyone can call for assistance regarding a mental health crisis or urgent need for substance use intervention. This includes the individual experiencing the crisis, family members, mental health professionals, first responders, physicians or other medical providers, schools, employers, community members, etc.

No insurance is required, all insurance is accepted.


Riverside Mobile Crisis Intervention Offers:

  • Immediate information and support
  • Locally-based support and the ability to meet in any safe location
  • Psychiatric evaluation, crisis intervention, and treatment
  • Reduced wait times (compared to an emergency room visit)
  • Referral for ongoing treatment and additional services
  • Referral for the Community Crisis Stabilization Program

Milford and Surrounding Communities: 800-294-4665

  • Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield

Norwood and Surrounding Communities: 800-529-5077

  • Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham

All other areas: Call or text 833-773-2445 (Massachusetts Behavioral Health Help Line)

Our Locations

Mobile Crisis Intervention (Milford & Surrounding Areas)


176 West Street
Milford MA 01757
Phone: 800-294-4665

Mobile Crisis Intervention (Norwood & Surrounding Areas)


190 Lenox Street
Norwood MA 02062
Phone: 781-769-8670
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Phone: (781) 329-0909
Fax: (781) 320-9136


270 Bridge Street Suite 301
Dedham MA, 02026