For youth experiencing a mental health or substance use crisis
Our Youth Mobile Crisis Intervention team provides services to youth (under 21) experiencing a behavioral health crisis with a mobile, face-to-face response. Our team helps prevent unnecessary hospitalizations, and we will meet youth and their families at one of our community-based locations or travel to homes, schools, and other settings to provide high-quality support.
The MCI team can remain involved with the family for up to a week for continued crisis intervention and help the family connect with ongoing behavioral health services and supports.
How We Help
Our team is here to help people avoid hospitalization or a lengthy hospital visit whenever possible. When you call our mobile crisis intervention number, we will:
- Evaluate the situation and make a plan for you or the person in crisis to be seen by one of our clinicians
- Work with you to develop a strategy that promotes long-term stability
- Connect you with a strong support network and create a comprehensive plan for stabilization and sustained recovery
Our clinicians can meet anywhere in the community, including our offices, a school, a home, or other community setting.
Who Can Call Mobile Crisis Intervention?
Anyone may call for assistance regarding a mental health or substance use crisis. This includes the person experiencing the crisis, family members, mental health workers, first responders, physicians or other medical providers, schools, employers, community members, etc.
Riverside Mobile Crisis Intervention Offers:
- Immediate information and support
- Locally-based support and the ability to meet in any safe location
- Psychiatric evaluation, crisis intervention, and treatment
- Reduced wait times (compared to an emergency room visit)
- Referral for ongoing treatment and additional services
Youth Mobile Crisis Intervention
Milford and surrounding communities: 800-294-4665
- Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield
Norwood and surrounding communities: 800-529-5077
- Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham
For other areas, call or text the Massachusetts Behavioral Help Line at 833-773-2445.
