Riverside Community Care Services in Suburban Boston

Services in Suburban Boston

Adult Mental Health & Substance Abuse Services
Emergency Services
This community-based service is available twenty-four hours a day, 7 days a week for psychiatric crisis interventions in our program's offices and in other community settings such as homes, schools and residential programs, as well as hospital emergency rooms. Services include psychiatric and substance abuse assessment, initial stabilization, referral for additional services as needed, and follow-up. More extensive services (up to 72 hours) are available to youth under 21 years of age who are covered by MassHealth insurance or are uninsured. The Emergency Services utilize a multi-disciplinary team approach to intervention and treatment and collaborate closely with other community resources. The program provides services on behalf of Caritas Norwood Hospital, Newton-Wellesley Hospital, and Beth Israel Deaconess-Needham Hospital.
Riverside Emergency Service- South & West Suburban 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8674 (TDD Accessible) Toll Free: (800) 529-5077 southwest.es@riversidecc.org
Outpatient Counseling · Medication Services Substance Abuse Counseling · Case Management
Our outpatient centers offer individual, group and family counseling, treatment planning and consultation, medication management, substance abuse treatment, and linkages with a network of services. Staff are expert at working with a broad range of individual and interpersonal difficulties, as well as more serious psychiatric issues. We accept a full array of public and private health insurance.
Riverside Outpatient Center at Norwood 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.outpatient@riversidecc.org	Riverside Outpatient Center at Dedham 30 Eastbrook Road, Suite 302 Dedham, MA 02026-2048 (781) 329-4579 dedham.outpatient@riversidecc.org	Riverside Outpatient Center at Newton 64 Eldredge Street Newton, MA 02458-2097 (617) 969-4925 newton.outpatient@riversidecc.org
Day Treatment
Acute and rehabilitative group treatment services are offered utilizing an outcome-oriented focus to support a stable return to community living. Dual diagnosis group treatment is available within the programs. The programs' individualized treatment planning and group/milieu treatment may be coordinated with other services such as clubhouses, vocational and outpatient counseling.
Riverside Day Treatment at Norwood 190 Lenox Street Norwood, MA 02062-3416 (781) 762-2223 norwood.daytx@riversidecc.org		Riverside Day Treatment at Newton 1244 Chestnut Street Newton Upper Falls, MA 02464-1438 (617) 969-8200 newton.daytx@riversidecc.org
Community Crisis Stabilization/Respite
The community crisis stabilization programs offer an alternative to psychiatric hospitalization by providing assessment, treatment planning, case managment and other structured activities. This structured environment features a multi-disciplinary staff, including psychiatrists, nurses, Masters level clinicians and paraprofessional staff. Length of stay ranges from one day to two weeks.
Riverside Respite Program 15 Beacon Avenue Norwood, MA 02062-2018 Toll Free (800) 529-5077 (781) 769-8674 (TDD Accessible) southwest.es@riversidecc.org
Clubhouses
Clubhouses utilize the strength of extensive peer support and a rehabilitative environment to provide employment, social, and independent living experiences for individuals who have a history of mental illness. Clubhouse members and staff work together in all phases of clubhouse operations including business management and food service. The Clubhouses offer extensive employment placement services and on-the-job support.
Neponset River House 595 Pleasant Street Norwood, MA 02062-4603 (781) 762-7075 into@neponsetriverhouse.org www.neponsetriverhouse.org		Elliot House 255 Highland Avenue Needham, MA 02494-3023 (781) 449-1212 elliothouse@riversidecc.org

Partial Hospitalization

The Partial Hospitalization Program is an intensive, short-term community-based treatment program for adults who are in actute distress and experiencing disabling psychiatric symptoms. The goals of treatment are to stabilize participants' acute symptoms, prevent inpatient psychological hospitalization and enable participants to more quickly return to a less intensive level of service.

Riverside Partial Hospitalization Program

1244 Chestnut Street
Newton Upper Falls, MA 02464-1438
(617) 969-8200

Community Based Flexible Support Services
Community Based Flexible Supports (CBFS) provides individuals with access to rehabilitation, clinical treatment, employment, housing, wellness and peer services, with ancillary supports that will be coordinated in partnership with each person using the service. Services are designed to be flexible and to promote resiliency and recovery for all participants.
Administrative Office	Program Office
450 Washington Street Dedham, MA 02026-4449 (781) 329-0909	55 Highland Avenue Needham, MA 02494-3023 (781) 247-7775
Program Office
5 Walpole Street Norwood, MA 02062-3351 (781) 769-3540

Trauma Response Services

The Riverside Trauma Center helps local communities, schools, government agencies, healthcare and human services providers, and workplaces cope with the emotional aftermath of traumatic events such as natural disasters, accidents, suicides, or homicides. Riverside’s trauma-response professionals stand ready to provide “psychological first aid” to individuals and organizations affected after a tragedy. Riverside also helps organizations plan their response to unexpected and traumatic events that may occur in the future.

The Trauma Center’s services include:

Immediate assessment, consultation and support
Group and individual meetings with those directly involved, including employees, students and community members
Referral to community resources

Riverside has provided trauma-related services since 1990, achieving a well-earned national reputation for excellence, and, most importantly, developing a team of highly trained and experienced trauma-response professionals. In the event of a crisis, first responders and authorized representatives can call Riverside 24-hours a day, seven days a week.

Riverside Trauma Center
1-888-851-2451

Child And Family Services
Emergency Services
This community-based service is available twenty-four hours a day, 7 days a week for psychiatric crisis interventions in our programs' offices and in other community settings such as homes, schools and residential programs, as well as hospital emergency rooms. Services available to individuals of all ages include psychiatric and substance abuse assessment, initial stabilization, referral for additional services as needed, and follow-up. The Emergency Services utilize a multi-disciplinary team approach to intervention and treatment and collaborate closely with other community resources. The program provides services on behalf of Caritas Norwood Hospital, Newton-Wellesley Hospital, and Beth Israel Deaconess-Needham Hospital. More extensive services (up to 72 hours) are available to youth under 21 years of age who are covered by MassHealth insurance or are uninsured. To serve these youth and families, Riverside uses a mobile team comprised of a Master's level clinician and paraprofessional staff. The team assesses the nature of the crisis, provides immediate intervention and referral and follow-up, as needed.
Riverside Emergency Service- South & West Suburban 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8674 (TDD Accessible) Toll Free: (800) 529-5077 southwest.es@riversidecc.org
Outpatient Counseling · Medication Services · Substance Abuse Counseling
Our outpatient centers provide individual, family, and group therapy. Staff have expertise in working with a broad range of problems that children and their families encounter. In addition to counseling, we offer medication management, as well as home-based and case management services. Services are provided at clinic sites, schools, homes, and area agencies. We accept a full array of public and private insurance.
Riverside Outpatient Center at Norwood 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.outpatient@riversidecc.org	Riverside Outpatient Center at Dedham 30 Eastbrook Road, Suite 302 Dedham, MA 02026-2048 (781) 329-4579 dedham.outpatient@riversidecc.org	Riverside Outpatient Center at Newton 64 Eldredge Street Newton, MA 02458-2097 (617) 969-4925 newton.outpatient@riversidecc.org
Adolescent Day Program
This Day Treatment program for children and adolescents with serious emotional problems focuses on crisis stabilization and enhancing successful psychosocial functioning at school, work, and home. The program closely coordinates treatment and discharge planning with families, schools, and treatment providers. Services may be integrated with Riverside's Home-Based Treatment Service, New Multi Crisis Stabilization Outreach Service, and other community resources.
Riverside Life Skills Center 255 Highland Avenue Needham, MA 02494-3023 (781) 433-0672 needham.ays@riversidecc.org
Home-Based Treatment Services
A team of specialists offers short-term therapeutic treatment options for youth. Staff are mobile and work with a child and family for periods ranging from several weeks to up to six months, providing screening and assessment, supportive counseling, intensive case management, outreach and education, respite supports and activities, and longer term support. Services may be coordinated with outpatient treatment, Riverside’s Life Skills Center, crisis stabilization services, emergency services, and other community resources.
Riverside Family Partnership South & West Suburban 255 Highland Avenue Needham, MA 02494-3023 (781) 433-0672 southwest.fp@riversidecc.org
Outreach, Stabilization and Emergency Residential Support
Riverside Alternative Youth Services serves teens and their families in the communities of Newton, Weston and Needham who are facing crises with alcohol and drug abuse, escalating family conflict, eating disorders or serious emotional problems. A team of skilled clinicians respond immediately, helping the teen and family manage the immediate crisis. Staff provide short-term treatment and support, and access additional resources to maintain youth in their homes and communities.
Riverside Alternative Youth Services 255 Highland Avenue Needham, MA 02494-3023 (781) 433-0672 needham.ays@riversidecc.org
Early Intervention Services
Early Intervention offers therapeutic, educational and family support services for delayed, disabled, or at-risk infants and toddlers from birth to age three. Services include screening and assessment, home visits, groups and individual center based therapies, toddler groups, parent education, and support groups.
	Riverside Early Intervention at Needham 255 Highland Avenue Needham, MA 02494-3023 (781) 449-1884 needham.ei@riversidecc.or
Behavioral Treatment Services
This mobile resource team develops and coordinates clinical consultation for adults and children with developmental disabilities who are also experiencing emotional, behavioral, or psychiatric disorders. Staff utilize respite services and behavioral intervention, as well as training and crisis intervention for staff, family members, and individuals with developmental disabilities living at home or in residential settings.
Riverside Behavioral Treatment Service 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.bts@riversidecc.org Community Service Agency The Community Service Agency (CSA) for the Arlington area provides Intensive Care Coordination (ICC) and Family Support and Training. ICC is a service that uses the Wraparound care planning process to coordinate multiple services and supports with families raising a child/youth with serious emotional issues. Wraparound puts the family at the center of the planning process and builds a team around the family’s vision for their child’s future. Involvement and participation in ICC is voluntary. The Community Service Agency provides services to youth under the age of 21 who are enrolled in MassHealth Standard or CommonHealth who meet the medical necessity for this service. Our Community Service Agency provides support to eligible youth living in the Arlington Service Area, which covers the 21 towns serviced by the Department of Children and Families Arlington Area Office. Community Service Agency 237 Highland Avenue Needham, MA 02494 Tel: 1-877-869-3016 Fax: 781-559-3192 communityserviceagency@riversidecc.org

Riverside Life Skills School

The Riverside Life Skills School, located in Needham, provides a short-term, structured day school and treatment program for adolescents, age 12-18. The School adds an educational component to Riverside’s Life Skills day treatment program. For fifteen years, the Life Skills day program has successfully provided mental health services to children and their families, helping children remain in, or transition back to, their community. Our new, enhanced educational model helps students experiencing mental health crises, and difficulties functioning at home and school, get their lives back on track.

The Riverside Life Skills School works with families and schools to develop individualized treatment and education plans tailored to meet each student’s needs. In a supportive and highly structured learning environment, students improve their academic and social skills, develop more appropriate behavioral controls and enhance their self-esteem. Our goal is to successfully transition students back into their full-time academic settings, as soon as they make the necessary progress.

For more information about the Riverside Life Skills day treatment program, click here.

255 Highland Avenue
Needham, MA 02494-3023
(781) 433-0672
needham.lifeskills@riversidecc.org

Developmental and Cognitive Disability Services
Emergency Services
This community-based service is available twenty-four hours a day, 7 days a week for psychiatric crisis interventions in the programs' offices and in other community settings such as homes, schools and residential programs, as well as hospital emergency rooms. Services include psychiatric and substance abuse assessment, initial stabilization, referral for additional services as needed, and follow-up. More extensive services (up to 72 hours) are available to youth under 21 years of age who are covered by MassHealth insurance or are uninsured. The Emergency Services utilize a multi-disciplinary team approach to intervention and treatment and collaborate closely with other community resources. The program provides services on behalf of Caritas Norwood Hospital, Newton-Wellesley Hospital, and Beth Israel Deaconess-Needham Hospital.
Riverside Emergency Service- South & West Suburban 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8674 (TDD Accessible) Toll Free: (800) 529-5077 southwest.es@riversidecc.org
Behavioral Treatment Services
This mobile resource team develops and coordinates clinical consultation for adults and children with mental retardation who are also experiencing emotional, behavioral, or psychiatric disorders. Staff utilize respite services and provide training and crisis intervention for program staff, family members, and individuals with mental retardation living at home or in residential settings.
Riverside Behavioral Treatment Service 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.bts@riversidecc.org
Residential Programs
An extensive array of residential options, ranging from 24-hour staffed to semi-independent living situations are available. Residences are located in a variety of settings from apartment complexes to Victorian houses. These home-like settings provide a framework from which to support individuals with developmental disabilities to learn daily living skills, develop meaningful relationships, gain opportunies for community integration and inclusion, and achieve full community membership.
Residential Supports and Supported Housing 450 Washington Street, Suite 201 Dedham, MA 02026-4449 (781) 329-0909
Specialized Home Care
Specialized home care providers offer long-term residential support, skill development and individualized support planning in their own home for adults with developmental disabilities seeking greater independence in their community. In-home foster care is available for individuals seeking to be members of a family unit.
Riverside Specialized Home Care 595 Pleasant Street Norwood, MA 02062-2645 (781) 762-8539
Supported Living
This program offers flexible in-home training and support services to individuals living semi-independently in the community. Individuals receive supportive counseling, skill development and social integration support and are assisted in managing the details of community life including household tasks, building relationships, and employment.
Riverside Supported Living 595 Pleasant Street Norwood, MA 02062-2645 (781) 762-8539
Outpatient Counseling & Medication Services
Services include individual and family treatment, medication administration, consultation, education and coordination with other service providers to meet the mental health needs of individuals with mental retardation.
Riverside Outpatient Center at Norwood 190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.outpatient@riversidecc.org	Riverside Outpatient Center at Dedham 30 Eastbrook Road, Suite 302 Dedham, MA 02026-2048 (781) 329-4579 dedham.outpatient@riversidecc.org	Riverside Outpatient Center at Newton 64 Eldredge Street Newton, MA 02458-2097 (617) 969-4925 newton.outpatient@riversidecc.org

Riverside Community Care promotes a policy of opportunity and access for all

individuals in compliance with applicable State and Federal Regulations