Riverside Community Care Adult Mental Health and Substance Abuse Services

Adult Mental Health and Substance Abuse Services

A comprehensive array of services designed to meet a wide variety of needs. Our programs are situated throughout eastern and central Massachusetts to ensure that help is available close to home.

Outpatient Counseling · Medication Services Substance Abuse Counseling · Case Management
Our outpatient centers offer individual, group and family counseling, treatment planning and consultation, medication management, substance abuse treatment, and linkages with a network of services. Staff are expert at working with a broad range of individual and interpersonal difficulties, as well as more serious psychiatric issues. We accept a full array of public and private health insurance. For Directions to Our Outpatient Centers, click here
Riverside Outpatient Center at Norwood	Riverside Outpatient Center at Newton
190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.outpatient@riversidecc.org	64 Eldredge Street Newton, MA 02458-2097 (617) 969-4925 newton.outpatient@riversidecc.org
Riverside Outpatient Center at Dedham	Riverside Outpatient Center at Wakefield
30 Eastbrook Road, Suite 302 Dedham, MA 02026-2048 (781) 329-4579 dedham.outpatient@riversidecc.org	338 Main Street, Suite 304 Wakefield, MA 01880-5030 (781) 246-2010 TDD (781) 246-6666 wakefield.outpatient@riversidecc.org
Riverside Outpatient Center at Upton 206 Milford Street Upton, MA 01568-1309 (508) 529-7000 upton.outpatient@riversidecc.org

Emergency Services

This community-based service is available twenty-four hours a day, 7 days a week for psychiatric crisis interventions in our programs' offices and in other community settings such as homes, schools and residential programs, as well as hospital emergency rooms. Services include psychiatric and substance abuse assessment, initial stabilization, referral for additional services as needed, and follow-up. More extensive services (up to 72 hours) are available to youth under 21 years of age who are covered by MassHealth insurance or are uninsured. The Emergency Services utilize a multi-disciplinary team approach to intervention and treatment and collaborate closely with other community resources. The Norwood program provides services on behalf of Caritas Norwood Hospital, Newton-Wellesley Hospital, and Beth Israel Deaconess-Needham Hospital. The service in South Worcester County provides services on behalf of Milford Regional Medical Center.

Riverside Emergency Service-
South & West Suburban

Riverside Emergency Service-
South Worcester County Area

190 Lenox Street
Norwood, MA 02062-3416
(781) 769-8674 (TDD Accessible)
Toll Free (800) 529-5077
southwest.es@riversidecc.org

Eastern Area
(508) 634-3420 (TDD Accessible)
Toll Free (800) 294-4665
southwc.es@riversidecc.org

Western Area

(in partnership with Harrington Hospital)

(508)765-3035 (TDD Accessible)

Toll Free (800) 204-4665

southwc.es@riversidecc.org

Community Crisis Stabilization/Respite
The community crisis stabilization programs offer an alternative to psychiatric hospitalization by providing assessment, treatment planning, case managment and other structured activities. This structured environment features a multi-disciplinary staff, including psychiatrists, nurses, Masters level clinicians and paraprofessional staff. Length of stay ranges from one day to two weeks.
Riverside Respite Program at Norwood	Riverside Respite Program at Hopedale
15 Beacon Avenue Norwood, MA 02062-2018 Toll Free (800) 294-4665 (781)769-8674 (TDD Accessible) southwest.es@riversidecc.org	32 Hamilton Street Milford, MA 01757 Toll Free (800) 294-4665 (508) 634-3420 (TDD Accessible) southwc.es@riversidecc.org

Urgent Behavioral Health Care

The urgent care center provides emergency and routine evaluation, short-term counseling, psychopharmacological services, and referrals. The program is a unique partnership between Riverside and Milford Regional Medical Center designed to meet the needs of patients of the hospital and its affiliate, Tri-County Medical Associates, a large primary-care practice in the Blackstone Valley.

Riverside Urgent Behavioral Health Care

16 North Street
Bellingham, MA 02019-1713
(508) 876-8074

Day Treatment
Acute and rehabilitative group treatment services are offered utilizing an outcome-oriented focus to support a stable return to community living. Dual diagnosis group treatment is available within the programs. The programs’ individualized treatment planning, case management, and group/milieu treatment may be coordinated with other services such as clubhouses, vocational and outpatient counseling.
Riverside Day Treatment at Norwood	Riverside Day Treatment at Wakefield
190 Lenox Street Norwood, MA 02062-3416 (781) 762-2223 norwood.daytx@riversidecc.org	338 Main Street Wakefield, MA 01880-5030 (781) 246-1964 wakefield.daytx@riversidecc.org
Riverside Day Treatment at Newton 1244 Chestnut Street Newton Upper Falls, MA 02464-1438 (617) 969-8200 newton.daytx@riversidecc.org

Partial Hospitalization

The Partial Hospitalization Program is an intensive, short-term community-based treatment program for adults who are in acute distress and experiencing disabling psychiatric symptoms. The goals of treatment are to stabilize participants' acute symptoms, prevent inpatient psychological hospitalization and enable participants to more quickly return to a less intensive level of service.

Riverside Partial Hospitalization Program

1244 Chestnut Street
Newton Upper Falls, MA 02464-1438
(617) 969-8200

Community Based Flexible Support Services
Community Based Flexible Supports (CBFS) provides individuals with access to rehabilitation, clinical treatment, employment, housing, wellness and peer services, with ancillary supports that will be coordinated in partnership with each person using the service. Services are designed to be flexible and to promote resiliency and recovery for all participants.
Administrative Office	Program Office
450 Washington Street Dedham, MA 02026-4449 (781) 329-0909	338 Main Street, Suite 204 Wakefield, MA 01880-5030 (781) 246-2003
Program Office	Program Office
5 Walpole Street Norwood, MA 02062-3351 (781) 769-3540	255 Highland Avenue Needham, MA 02494-3023 (781) 247-7775

Clubhouses
Clubhouses utilize the strength of extensive peer support and a rehabilitative environment to provide employment, social and independent living experiences for individuals who have a history of mental illness. Clubhouse members and staff work together in all phases of clubhouse operations, including business management and food service. The Clubhouses offer extensive employment placement services and on-the-job support.
Elliot House	Neponset River House
255 Highland Avenue Needham, MA 02494-3023 (781) 449-1212 elliothouse@riversidecc.org	595 Pleasant Street Norwood, MA 02062-4603 (781) 762-7075 neponsetriverhouse@riversidecc.org www.neponsetriverhouse.org
Crossroads Clubhouse
11 Williams Street Hopedale, MA 01747-1212 (508) 473-4715 crossroadsclubhouse@riversidecc.org www.crossroadsclubhouse.org
Central Mass Employment Collaborative
The Central Mass Employment Collaborative is a Riverside led partnership of provider organizations and state agencies working to improve competitive employment outcomes for individuals with disabilities in the southern half of the Central Massachusetts region. This cross disability initiative focuses on facilitating a more cohesive and collaborative approach to employer engagement and job development, broadening the types of employers and industries providing employment opportunities, and enhancing access to career oriented training and education resources.
Central Mass Employment Collaborative
206 Milford Street Upton, MA 01568-1309 (508) 529-7000

Peer Support

This unique program is run by and for consumers of mental health services to promote support, hope and a recovery community. The program offers access to recovery resources and activities that help people develop awareness, self-advocacy and connections with others.

Riverside Peer Support Program

338 Main Street
Wakefield, MA 01880-5030
(781) 246-2003